HELP CENTER

ARE THERE ANY BENEFITS FOR FIRST-TIME CUSTOMERS?

Yes, we offer special discounts and introductory packages for first-time customers. Please contact us for more details.

DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?

Yes, we have a referral program that rewards you for referring friends and family. Contact us to learn how you can earn rewards.

WHAT IF I AM NOT SATISFIED WITH THAI OCEAN ACADEMY?

Your satisfaction is our priority. If you're not satisfied with our services, please reach out to us, and we will address your concerns promptly.

WHAT ARE YOUR OPERATING HOURS?

We are open every day from 10:00 AM to 7:00 PM. Our Koh Chang branch operates from 8:00 AM to 5:00 PM.

WHERE ARE YOU LOCATED?

Our Bangkok branch is at 982/22 Gateway Ekamai Room 2113, Sukhumvit Road, Phrakanong, Klongtoey, Bangkok 10110. Our Koh Chang branch is at 18/7 Bang Bao Plaza, Tambon Koh Chang Tai, Ko Chang District, Trat 23170.

WHAT COURSES DO YOU OFFER?

We offer a range of SCUBA courses, from beginner to advanced levels, including specialized training programs for kids aged 10-18 through our DEEP program.

DO YOU PROVIDE EQUIPMENT RENTAL?

Yes, we offer equipment rental for all our diving courses. All rental equipment is well-maintained and regularly serviced.

CAN I PURCHASE DIVING EQUIPMENT FROM YOU?

Yes, we sell a variety of high-quality diving equipment. Our team only sells products that we personally use and trust.

WHAT IS YOUR CANCELLATION POLICY?

We have a flexible cancellation policy. Please contact us as soon as possible if you need to cancel or reschedule your booking.

HOW CAN I CONTACT YOU?

You can reach us by phone at (+66) 084-995-9547 (Bangkok) or (+66) 065-579-3003 (Koh Chang), or by email at bangkok@thaioceanacademy.com or kohchang@thaioceanacademy.com.

DO YOU HAVE ANY SPECIAL OFFERS OR DISCOUNTS?

We regularly have special offers and discounts. Check our website or contact us directly for current promotions.

WHAT MAKES THAI OCEAN ACADEMY UNIQUE?

Our commitment to high-quality SCUBA training, experienced foreign instructors, and our specialized DEEP program for kids make us stand out.

CAN I JOIN YOUR COURSES IF I HAVE NO DIVING EXPERIENCE?

Absolutely! We welcome beginners and provide comprehensive training to ensure you feel confident and safe underwater.

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